What to Look for When Deciding on Your Solar Installer
Here's how to avoid the mistake of hiring the wrong solar retailer.
Difficult to Contact
Contacting your solar retailer should be easy. You should consider this carefully because while they have the opportunity to make a sale they should provide a good level of customer service, or else imagine how bad their service will be after making the sale and installing. Do they respond quickly if you contact them through social media or email them? Do you reach them easily when you call their number?
Poor Online Reviews
Research a solar company and check its credentials. Check their reviews and their social media. Read some of the reviews and comments and keep an eye out for unhappy customers. Keep in mind that people are more prone to share bad experiences than good ones. It is not likely that any retailers will a have perfect 5-star ratings from every customer, but look at their online ratings all together. You’ll get a pretty good idea of whether customers are happy with the retailer. A big red flag is if there’s a lot of negativity on their pages.
Poor Quality Products
Many solar installers don’t really care about the quality of solar panels they sell as long as they make the sale. Cheaper solar panels are have a bigger probability of having performance issues. Do some research on the brands the solar installer sells. You preferably want brands that have an office in the United States because it helps if you have any problems with the warranty in future.
Too Good to be True
If you see a price that seems too good to be true, it probably is. A solar panel installation is a big investment. Cheap deals often cost you a lot more in the long run. Whether your solar retailer has poor after-sale service or inevitably goes broke and leaves you without warranty options, or maybe the equipment is cheap and unreliable and needs constant repairs, there can be severe consequences.
By paying a little more to get trustworthy equipment from highly-rated manufacturers, you can save yourself some pain. What you need to look for is value for money. You’ll have a better product that delivers the benefits of solar for a longer time. Buying from a reliable retailer with great service makes life a lot easier if you do have any issues with your equipment.
Make the Correct Choice
If you want excellent customer service from an experienced installer who wants the best for their clients, contact Sunshine City Solar today. Call on tel: 915-465-4475 and talk to our team today!